Sprenger WH Ultra Soft Snaffle
Sprenger WH Ultra Soft Loose Ring Snaffle 16mm Mouth 70mm Ring. The Sprenger WH Ultra Soft Loose Ring Snaffle is the ideal bit for introducing young horses to the bit, or for older horses which are "bit-shy" and need to become more relaxed in the mouth. The KK ULTRA bit design is the basis of the design for the WH ULTRA Soft, but the WH ULTRA Soft features a covering of soft, durable rubber over the centre link to create softer rein aids from the rider's hands to the horse's mouth. The WH ULTRA Soft can help prevent teeth grinding and other vices in the mouth due to it's relaxing effect on the horse.
The WH ULTRA Soft Loose Ring Snaffle is made from SENSOGAN which is a new scientifically proven bit material developed by Sprenger, SENSOGAN is the result of on-going development and improvement of Sprenger's original bit material AURIGAN. The distinctive composition of copper, manganese and zinc give a much smoother and more regulated process of oxidation. SENSOGAN has been tested and proven to have a very positive effect on the horse's motivation and willingness to perform as well as contentment in the rider's contact.
SENSOGAN has a reduced copper content / discharge which ensures the bit keeps it's white-gold colour for a longer period of time. The new special ingredient is manganese which is an important micro-nutrient which is a crucial activator and component of enzymes, it is also important for building up connective tissues and muscle and energy metabolism. Manganese is helpful in preventing muscle tension and in supporting stress reduction, it can also be an effective antihistamine and could prevent allergic skin reactions. The horse feed industry recognises manganese as a promising food additive important in the nutrition of sport horses.
The materials and design of WH ULTRA Soft Bit has the horse's well being in mind, thus leading to a more comfortable, happy horse that is more accepting to the aids and rider's contact.
The Mouthpiece is 16mm in thickness and made from.
The Loose Rings are 70mm in width and are made from Stainless Steel.
The WH ULTRA Soft Loose Ring Snaffle Bit is dressage legal and FEI approved.
For small and larger parcels we use DPD Couriers. Both services are based on a 48hour weekday delivery time for mainland UK addresses.
For International postage, we currently use royal mail small parcels, tracked/signed.
If we receive your order by 1pm (Monday-Friday) we will dispatch the item that day.
Exceptions - our couriers follow the English & Scottish Bank holiday dates, so deliveries and collections cannot be made over those dates.
If you place an order with us online, tracking details will be sent to you automatically. Please check your spam folder.
- ALL Riding Helmets - as these are safety items.
- Special order items - including all Samshield helmets & Kingsley Footwear
- Embroidered Goods
- Made to Measure Items
- Items made to order in personalised colours
- Underwear
- Specialist Bits and Specialist Leatherwork
For items bought in-store* and returned in-store
We offer refunds in-store for items returned within 14 days from the date of purchase, provided you have proof of purchase (till receipt AND/OR card receipt if paid by card). The items must also be in perfect condition, have not been used/worn and have all of the original tags attached and packaging included.
How and when we refund you
A refund can only be issued in the same format as the original purchase.
CARD - If the item was paid for by card, we’ll refund the same card originally used to pay for the item. If the refund cannot be made to the original card, then a credit note or exchange will be offered.
CASH – If the item was paid for by cash, the maximum we can offer as a cash refund at the time is £50, anything over that and the remainder can be offered as a credit note, or the remaining cash at an agreed time to suit.
GIFT RECEIPTS – Customers returning items with a gift receipt will be offered a credit note or goods to the same value. We do not offer cash refunds for items returned with a gift receipt.
GIFT VOUCHERS – Customers returning items which were purchased with a gift voucher will be offered a credit note or goods to the value. Refunds are not offered on items bought with a gift voucher.
For items bought online or over the phone**
Items must be sent back to us unused, in their original packaging and with all labels attached within 28 days of receipt. Please use a signed for service via a reputable courier, such as Royal Mail for smaller items and courier for larger item with adequate insurance to cover the value of the item. We cannot be held accountable, and therefore cannot offer a refund/exchange, if we do not receive the item.
To facilitate a speedy refund, please complete our RETURNS FORM, which should be included with your parcel. You are liable for all postage costs and these will not be refunded as part of the return. Refunds may take up to 7 days to be processed.
Extended Christmas Returns
Country Ways' extended returns policy for Christmas allows customers to return items purchased in-store or online from November 9th 2024 onwards until January 5th 2025, inclusive.
Returning faulty goods
The Consumer Rights Act gives you the right to ask for a refund, repair or replacement if something you buy develops a fault. This right is limited to 30 days from the date you took ownership of the goods (this could be the date of purchase or the date the goods were delivered to you - whichever is later). After the initial 30 days, you can't demand a full refund in the first instance, but you still have the right to a repair or replacement. The retailer has one opportunity to repair or replace any goods which are of unsatisfactory quality, unfit for purpose or not as described. You can choose whether you want the goods to be repaired or replaced, but the retailer can refuse if they can show that your choice is disproportionately expensive compared with the alternative. If the attempt at a repair or replacement is unsuccessful, you can then claim a refund, or a price reduction if you wish to keep the product.
* The Consumers Rights Act 2015 (applicable to items bought in-store) You can only return store-bought non-faulty goods for an exchange or refund if the retailer has a returns policy. Shops are not required by law to have a returns policy.
**The Consumer Contracts Regulations 2013 (applicable to distance selling)
The Consumer Contracts Regulations entitles you to key cancellation rights when you enter into contracts at a distance over the phone, online, from a catalogue. Your right to cancel an order for goods made at a distance starts from the moment you place your order and ends 14 days from the day you receive your goods. You then have a further 14 days to actually send the goods back. You should get a refund within 14 days of either the trader getting the goods back, or you providing evidence of having returned the goods (for example, a proof of postage receipt from the post office), whichever is the sooner.
Refunding the cost of delivery. The retailer has to refund the basic delivery cost of getting the goods to you in the first place, so if you opted for enhanced service e.g. guaranteed next day, it only has to refund the basic cost. You must cover the cost for returning unwanted goods, unless the retailer says it will cover these costs.
